About KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Position Summary We are seeking a hands-on and analytical Robotics Test Engineer to evaluate innovative cleaning solutions and determine their suitability for real-world deployment. This role involves executing, and documenting comprehensive testing protocols, while working closely with product, engineering, and senior leadership teams. Long-term, this person will lead a team of field observers to support large-scale testing and performance monitoring across multiple locations.
Duties and Responsibilities
Collaborate closely with the Tech Product Specialist to share field insights, review field findings and assess the solution’s readiness and suitability for broader deployment
Conduct in-field and lab-based testing for new and existing robotic cleaning solutions, including but not limited to robotic vacuums and floor scrubbers to evaluate navigation, sensor accuracy, obstacle avoidance, cleaning effectiveness, and task completion
Drive customer-facing demos of robotics solutions, provide expert guidance and ensuring a clear understanding of product capabilities and value
Monitor system behavior during operation and identify performance gaps, mechanical failures, or software issues
Analyze test data and translate observations into clear, actionable feedback
Collaborate with engineering, IT, and vendor teams to troubleshoot technical issues and validate improvements
Evaluate user experience aspects such as ease of use, setup time, error messages, and operator training needs
Document performance metrics, anomalies, and operational observations to support data-driven decision-making and provide recommendations on robot suitability for future deployments sites
Serve as the Robotics Subject Matter Expert (SME), offering expertise across testing, deployment, and troubleshooting
Future Responsibilities – As the program expands in 2026, this person will support a team of observers across multiple locations testing a variety of innovative solutions.
Create standardized training and documentation for field observers to ensure consistency and accuracy in data collection
Hire, train, and manage a team of field observers who will assist with data collection, testing observations, and reporting across various test sites
Serve as a Robot Observer in the field when coverage gaps arise, ensuring continuous support and oversight of robotic operations
Requirements
2+ years of hands-on experience with robotics, automation or innovative technology
Experience working with cross-functional teams (engineering, product, IT, vendors)
Experience executing testing plans or pilot programs
Strong ability to document findings and write technical or operational reports
Comfort with analyzing performance data and making actionable recommendations
Experience troubleshooting hardware and/or software issues in the field
Strong understanding of emerging innovative robotic technologies
Field deployment or operations experience
Flexibility and adaptability with working in non–standard shift schedules
Proactive, self-starter with the ability to work independently
Education
Bachelor’s degree in engineering, Computer Science, Business, or a related field
High school diploma or equivalent +5 years of related experience
SALARY RANGE - $100-120K LOCATION - Must live in Dallas Fort Worth area THIS IS A HYBRID ROLE - Remote work and on-site at our facility in DFW TRAVEL - Up to 60%
The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.
Full-time Benefits As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
Paid Time Off
Paid Holidays
Sick Time
Life Insurance
Short Term Disability – Employer paid
Long Term Disability
Supplemental Health Insurance (E.G., Accident)
401k plan with a match or Non-qualified Deferred Compensation Plan
Pet Insurance
PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.